(as of Sep 17,2021 00:00:30 UTC – Details)
1. After your DJI Care refresh is active, your service agreement will be sent to you via email. DJI Care Refresh will be bound to your product automatically and come into effect within 24 hours.
2. DJI Care Refresh and the corresponding product must be purchased from the same country or region since the benefits provided by DJI Care Refresh are only eligible in the region where it was purchased.
3. Each time you request a replacement, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability.
For Mavic Air 2, the first DJI Care Refresh replacement fee is $69, while the second replacement is $99.
1. Can I return or transfer DJI Care Refresh?
If your DJI product is returned according to DJI’s return policy, you can apply for returning DJI Care Refresh as well. If your DJI product has not been returned, then you cannot return DJI Care Refresh.
DJI Care Refresh is not transferable.
2. How long is the coverage period of DJI Care Refresh?
DJI Care Refresh is valid for 12 months.
3. My DJI Care Refresh expired. Can I purchase it again?
If your DJI Care Refresh has not yet expired, and there is at least one product replacement left, then you can purchase DJI Care Refresh +, which extends your replacement service for one more year as well as prolonging your product’s warranty period.
The availability and options of DJI Care Refresh + might vary by country or region. You can check whether DJI Care Refresh + is available in your country on the DJI Store.
4. How can I use DJI Care Refresh for a replacement?
If your DJI product’s damage is covered by the replacement service, you can go to the DJI Repair Service page at to record a case:
• If you choose Online Service, please send your product to the repair center designated by DJI following the instructions on the website. After DJI determines the damage, you can choose between replacement service and paid repair service.
• If you choose Quick Service, DJI will ship out your replacement immediately upon receiving your damaged product.
Note: the availability of this service might vary by country or region. Please contact DJI Support to check if the service is available in your region.
If there is a DJI flagship store swift service center (SSC) in your city, you can record your case on Swift Service page and make an appointment, and then you can go to the designated SSC for the replacement service or paid repair.
After recording the case, you only need to send back the parts that need to be replaced. DJI Care Refresh will bind to the replacement automatically, and your future service will not be affected.
【UP YOUR GAME】: The Mavic Air 2 camera drone takes power and portability to the next level. It combines a powerful camera with intelligent shooting modes for stunning results. Push your imagination to its limits because aerial photography has never been this easy.
【NEXT-LEVEL CONTENT】: Capture impressive 48MP photos with a 1/2-inch CMOS sensor while the 3-axis gimbal provides 4K/60fps video. The secret to incredible HDR video is a high-performance Quad Bayer image sensor.
【IMPROVED FLIGHT】: An impressive flight time of up to 34 minutes allows you to pull off epic, fast-paced shots. Obstacle sensing in three directions makes it extra convenient for beginners and improves safety for your Mavic Air 2.
【INTELLIGENT TRACKING】: Mavic Air 2 features intuitive shooting functions that make aerial photography easier than ever. Spotlight 2.0 keeps the camera locked on a subject while you fly freely. ActiveTrack 3.0 keeps subjects centered. POI 3.0 tracks moving subjects like people and vehicles.
【APP COMPATIBILITY】: The DJI Fly app requires iOS v10.0, Android v6.0, or above. Compatible devices include: iPhone (11 Pro Max, 11 Pro, 11, XS Max, XS, XR, X, 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6), iPad Pro (9.7’’), iPad Air 2 (9.7’’), iPad mini 4 (8’’), iPad Pro (10.5’’), iPad Pro 2018 11’’, iPad Pro 12.9’’, Samsung Galaxy (S20, S10+, S10, S9+, S9, S8+, S8, S7 edge, S7, S6, Note10+, Note9, Note8), Huawei (P30 Pro, P30, P20, P10, Mate 30 Pro, Mate 20 Pro, Mate 10, nova 5, nova 4, nova 3e, nova 2, Honor 8X, 10, 9, 20 Pro, Magic 2, Mi 8, MIX 2S, MIX 2, Redmi Note 5, Oppo Find X, R15, Vivo NEX, X27, X21, X20A, OnePlus 7, 6T, 5, Pixel 3 XL, 2 XL, 2, LG V20, LG G6, Sony Xpeial 1.
【DJI CARE REFRESH SERVICE】: Provides two replacement units for a small additional charge in one year and covers a wide variety of accidents, giving you greater peace of mind.
【WHAT YOU GET】: Mavic Air 2 Aircraft, Remote Controller, 3x Intelligent Flight Battery, 6x Low-Noise Propellers (Pair), RC Cables (USB Type-C, Lightning, Standard Micro-USB), Control Stick, Gimbal Protector, Battery Charger, Battery Charging Hub, Battery to Power Bank Adapter, Shoulder Bag, ND Filters Set (ND16/64/256), Manuals, AC Power Cable, Type-C Cable, DJI Care Refresh (Mavic Air 2).
【VIDEO CAPTURE RESOLUTION】: 4K HD